HQ 3.2.4 Enterprise Readme
Hyperic HQ 3.2.4 Enterprise Now Available
HQ 3.2.4 Enterprise is a maintenance release of HQ 3.2, and is now available for download. Hyperic HQ is designed to provide a powerful "single pane of glass" to monitor, diagnose and manage today's complex, custom, web-based IT environments. In addition, significant infrastructure enhancements to the core open-source Hyperic HQ platform were added to deliver the most scalable and manageable enterprise monitoring software available in open source.
Build #679
Introducing HQU Plugins
The HQU Plugin Framework provides easy access for operations to script and automate tasks so that they can better organize and manage their infrastructure. Written in Groovy, an easy to use, dynamic scripting language for the Java Virtual Machine, HQU's modular design enables plugins to be easily shared and added to live Hyperic HQ environments without stopping or restarting the HQ server. This saves significant time and resources and allows users to evolve their management approach over time.
Hyperic HQU plugins can be applied in three ways. Each application is fully documented, and useful examples are available on the Hyperic community HyperFORGE. Key applications include:
- Custom UI views allow improved tracking and automation of specific applications or hard-to-manage tasks. For example, an event log viewer makes it easier to find and fix problems through a comprehensive, filterable view of log data monitored across all HQ managed resources.
- Web Services integration allows Hyperic to easily syndicate key data across all systems that manage IT infrastructure. As an example, the OpenNMS integration exemplifies its ability to share inventory and alert information with a network management solution.
- A Groovy script console leverages templates to simplify manual, error-prone tasks through automation, such as creating HTTP check services for resources in a group.
New Features and Enhancements in HQ 3.2
New Diagnostics and Visibility
Today's IT administrators deal with an increasing burden of disparate technologies, and changing resources to monitor and maintain. Typically, they rely on a variety of utilities and diagnostic tools to ensure and restore availability to their systems. Hyperic HQ 3.2 introduces three new capabilities that provide both new and existing users of HQ a single console to manage all layers of their infrastructure:
- Live Exec Data - This feature allows HQ users to view - in real time - performance data for a single platform or across a number of platforms, in a rich, centralized user interface. The Live Exec Data framework is built OS-independent, which means that commands can be executed on both Windows and *nix systems. Executable commands include:
- Cpuinfo
- Cpuperc
- Df
- Ifconfig
- Netstat
- Top
- Who
- Currently Down Resources - This quick look screen gives users the ability to view all down resources and their length of down time at a glance in one page. The view can be more narrowly filtered by generic or specific resource type, and can also be sorted by resource name, type, exact down time, and length of down time.
- Nagios Import Utility - This new utility automatically imports Nagios hosts, commands and service object. This utility provides administrators currently using Nagios easy access to all the custom checks and configuration currently supported in their Nagios environment, while extending all the additional benefits and features of the Hyperic HQ platform to these users with the click of a button.
- Improved Nagios Integration - The Hyperic HQ 3.2 Nagios plugin has been extended significantly to provide Nagios administrators the ability to run Nagios plugins natively and view Nagios Services, Hosts, and Statuses in a way that is identical to the Nagios Service Details interface.
More Scalable, Manageable Infrastructure
Hyperic HQ users power some of the largest website and web applications in the world. Providing monitoring and management capablities at this scale can be a daunting task, but it doesn't have to be. Hyperic HQ 3.2 introduces powerful infrastructure enhancements to ensure maximum visibility with minimum overhead:
- Scalability Improvements - Hyperic aims to provide the most scalable systems monitoring and management software available in open source with Hyperic HQ 3.2. Significant investment in powering more concurrent checks, collecting more log data, and increasing the database performance for both queries and data insertion will demonstrate immediate results for large scale enterprises.
- MySQL Database Support - Full support for MySQL database to be used as backend data store for Hyperic HQ 3.2, leveraging the proliferation of MySQL in the enterprise and existing DBA expertise. The performance of MySQL is expected to be on par with the other backend databases we currently support: Oracle, and Postgres.
- HQ Health Check - The Hyperic HQ Server now supports self-diagnostics on the performance of the server itself, providing users and Hyperic Support a better way to be assured their monitoring system is always available.
- Global Alert Disable - For scheduled maintenance or planned outages, the HQ administrator can globally disable all alerts on-demand in HQ 3.2, thereby preventing unwanted alerts from being generated during these times.
New Features and Enhancements in HQ 3.2 Enterprise
Pre-Configured Role-Based Dashboards
Within HQ Enterprise, users can now choose to view their own customized dashboard as before, or a view that is tied to one of the Roles they belong to. This allows HQ admins to customize dashboards appropriate for each role's responsibilities and new users to inherit views from a given role. Each role dashboard has unlimited flexibility for customization, including number and type of portlets, individual portlet configuration, and ordering and positioning of each portlet.
Expanded Reporting
With every new release of HQ, we will be adding additional reports per customer feedback. In HQ 3.2, we added reports for better administration of your HQ installation. The reports will allow an HQ admin to detect resources that are not collecting metric data as expected or intelligently manage metric data processing load by aggregating by resource type the number of metrics being collected and their collection intervals. We have also added new infrastructure health reports, which include a network utilization report which displays network throughput data across the environment or filtered by group and a recent events/logs details report for the entire infrastructure.
Installation Instructions
- Download the binaries here
- Installing for the first time? Read the Install Guide
- Need more help? Access our Support or read the Forums
You Can Help!
- Bugs: Did you find a bug? View our Jira to see if it's been logged, or report the issue in HQ Bug Forum.
- Please include the configuration info for your deployment, including the build number, OS version, RAM, and JRE version (if you are using your own JRE).
- Questions: If you have questions about getting HQ installed or about new features:
- Expanded Community Rewards Program
To encourage the community even further to participate in improving the quality of both the new Hyperic HQ 3.2 Beta, as well as Hyperic HQ installations in production today, we have extended the [Hyperic Community Rewards Program]. The program now provides members new points awarded for identifying new bugs, fixing reported bugs and contributing new plugins or HOWTOs for the HQ platform. Various rewards are available to power users who contribute at significant levels.
Issues
Known Issues in 3.2 Enterprise
Hyperic JIRA
(7 issues)
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| T | Key | Summary | Assignee | Reporter | Pr | Status | Res | Created | Updated | Due |
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HQ-1296 | Delay in email notification from escalation actions | Charles Lee | Kashyap Parikh |
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 Open
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UNRESOLVED | Jun 13, 2008 | Aug 22, 2008 | |
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HQ-1293 | Control History displays events out of order | Ryan Morgan | John Sachs |
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Open
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UNRESOLVED | Jun 02, 2008 | Aug 20, 2008 | |
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HQ-1295 | Guest user can fix alerts | Charles Lee | Ryan Morgan |
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Open
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UNRESOLVED | Jun 12, 2008 | Aug 20, 2008 | |
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HQ-1265 | Add config validation to ResourceCategory.groovy | Ryan Morgan | Charles Lee |
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Open
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UNRESOLVED | Apr 24, 2008 | Aug 20, 2008 | |
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HQ-1391 | Script action needs input validation | Charles Lee | Ryan Morgan |
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Open
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UNRESOLVED | Aug 25, 2008 | Aug 25, 2008 | |
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HQ-1292 | Allow RoleController.groovy list function to search by name | Charles Lee | Scott Morrison |
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Open
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UNRESOLVED | May 30, 2008 | Aug 20, 2008 | |
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HQ-1237 | Request for HQU method for mapping platofrm + service to a resourceID | Jon Travis | Scott Morrison |
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Open
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UNRESOLVED | Mar 24, 2008 | Aug 20, 2008 | |
Known Issues in 3.2
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Hyperic JIRA
(51 issues)
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| T | Key | Summary | Assignee | Reporter | Pr | Status | Res | Created | Updated | Due |
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HHQ-2166 | Misleading information in alert emails | Charles Lee | Ryan Morgan |
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Open
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UNRESOLVED | Jun 04, 2008 | Aug 21, 2008 | |
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HHQ-2116 | Auto discovery of MySQL 5.1 on Windows Platforms | Scott Feldstein | Mirko Pluhar |
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Open
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UNRESOLVED | May 17, 2008 | Aug 22, 2008 | |
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HHQ-2316 | When agent IP changes, db is not updated properly | Scott Feldstein | Scott Feldstein |
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Open
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UNRESOLVED | Aug 22, 2008 | Aug 27, 2008 | |
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HHQ-2237 | Slow query needs to be enhanced on mysql, possibly other dbs as well | Scott Feldstein | Scott Feldstein |
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Open
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UNRESOLVED | Jul 16, 2008 | Aug 20, 2008 | |
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HHQ-2215 | HQ Server does not re-establish database connection if it is lost. | Scott Feldstein | John Sachs |
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Open
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UNRESOLVED | Jul 02, 2008 | Aug 20, 2008 | |
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HHQ-2088 | Additional metrics for SQL Server 2005 | Chip Witt | Don Baron |
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Open
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UNRESOLVED | May 13, 2008 | Aug 20, 2008 | |
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HHQ-2245 | EAM_ESCALATION_STATE table needs its unique indexes re-worked | Scott Feldstein | Scott Feldstein |
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Open
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UNRESOLVED | Jul 22, 2008 | Aug 20, 2008 | |
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HHQ-2286 | Improper display of uptime metrics in Windows | Charles Lee | John Sachs |
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Open
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UNRESOLVED | Aug 08, 2008 | Aug 20, 2008 | |
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HHQ-2048 | Plugin configuration do not update on existing resources | Charles Lee | Kashyap Parikh |
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Open
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UNRESOLVED | May 06, 2008 | Aug 20, 2008 | |
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HHQ-2167 | Script plugin does not return an availability metric if the script times out | Doug MacEachern | Ryan Morgan |
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Open
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UNRESOLVED | Jun 04, 2008 | Aug 20, 2008 | |
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HHQ-1628 | Oracle has a limitation of 1000 values in a SQL "IN" stmt. HQ needs to address this | Scott Feldstein | Scott Feldstein |
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Open
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UNRESOLVED | Feb 12, 2008 | Aug 20, 2008 | |
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HHQ-1599 | Would like a means to filter all "unfixed" alerts in the Recent Alerts portlet | Chip Witt | Scott Morrison |
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Open
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UNRESOLVED | Jan 28, 2008 | Aug 20, 2008 | |
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HHQ-2188 | HQU ResourceConfig does not deal well with naming conflicts | Jon Travis | Jon Travis |
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Open
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UNRESOLVED | Jun 14, 2008 | Aug 20, 2008 | |
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HHQ-1831 | Escalation actions need to be validated | Richard Pack | Scott Feldstein |
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Open
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UNRESOLVED | Mar 14, 2008 | Aug 20, 2008 | |
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HHQ-2238 | enhance / investigate slow query in HQ | Scott Feldstein | Scott Feldstein |
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Open
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UNRESOLVED | Jul 16, 2008 | Aug 20, 2008 | |
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HHQ-2271 | Sendmail "message rejected" processes get auto-discovered as new sendmail servers | Scott Feldstein | John Sachs |
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Open
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UNRESOLVED | Jul 31, 2008 | Aug 20, 2008 | |
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HHQ-2236 | HQ_METRIC_DATA* / EAM_NUMBERS queries on mysql are slow | Scott Feldstein | Scott Feldstein |
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Open
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UNRESOLVED | Jul 16, 2008 | Aug 20, 2008 | |
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HHQ-1810 | "Save Chart to Dashboard" does not save to users default dashboard | Richard Pack | Scott Morrison |
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Open
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UNRESOLVED | Mar 13, 2008 | Aug 20, 2008 | |
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HHQ-2070 | MySQL 4.1 auto discovery broken | Scott Feldstein | Kashyap Parikh |
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Open
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UNRESOLVED | May 08, 2008 | Aug 20, 2008 | |
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HHQ-2064 | Adding a file to config track requires agent restart | Ryan Morgan | John Sachs |
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Open
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UNRESOLVED | May 08, 2008 | Aug 20, 2008 | |
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HHQ-2309 | Need a way to identify what version an agent is other than the path name | Charles Lee | John Sachs |
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Open
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UNRESOLVED | Aug 20, 2008 | Aug 21, 2008 | |
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HHQ-2320 | DaemonDetector may report incorrect installpath | Doug MacEachern | Doug MacEachern |
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Open
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UNRESOLVED | Aug 22, 2008 | Aug 22, 2008 | |
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HHQ-2300 | Remove server.log_track.level dropdown from FileServer File configuration properties | Doug MacEachern | Marty Messer |
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Open
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UNRESOLVED | Aug 18, 2008 | Aug 26, 2008 | |
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HHQ-2339 | Agent does not report MySQL table as unavailable after table is dropped | Scott Feldstein | Kashyap Parikh |
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Open
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UNRESOLVED | Aug 28, 2008 | Aug 28, 2008 | |
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HHQ-2341 | Server default scan not run for remote platform types | Doug MacEachern | Doug MacEachern |
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Open
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UNRESOLVED | Aug 29, 2008 | Aug 29, 2008 | |
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HHQ-1834 | HQUPlugin.addView won't add views to more complex types (all services/servers, specific types) | Jon Travis | Jon Travis |
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 Reopened
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UNRESOLVED | Mar 18, 2008 | Aug 20, 2008 | |
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HHQ-2182 | Condition metric 'Bit Sent per Second' modifies entered absolute value | Charles Lee | Blair Hester |
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Open
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UNRESOLVED | Jun 12, 2008 | Aug 20, 2008 | |
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HHQ-2037 | Implement portable ping latency plugin | Chip Witt | Marty Messer |
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Open
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UNRESOLVED | May 01, 2008 | Aug 20, 2008 | |
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HHQ-1998 | Display problem in the "Saved Charts" portlet if the name contains apostrophe. | Richard Pack | Nipuna Bhayani |
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Open
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UNRESOLVED | Apr 17, 2008 | Aug 20, 2008 | |
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HHQ-1959 | Can't delete resource type alert under load | Charles Lee | Kashyap Parikh |
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Open
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UNRESOLVED | Apr 10, 2008 | Aug 20, 2008 | |
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HHQ-2220 | executeState() EcalationManager throws IndexOutOfBoundsException if there are no actions associated with escalation | Ryan Morgan | Scott Feldstein |
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Open
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UNRESOLVED | Jul 07, 2008 | Aug 20, 2008 | |
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HHQ-1634 | Add config props to HQ Health printout | Jon Travis | John Sachs |
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Open
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UNRESOLVED | Feb 13, 2008 | Aug 20, 2008 | |
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HHQ-1807 | IOException after configuring Tomcat 5.5 | Scott Feldstein | Blair Hester |
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Open
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UNRESOLVED | Feb 12, 2008 | Aug 20, 2008 | |
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HHQ-2199 | Number of Recent Alerts listed on RSS page does not correctly reflect number of Alerts configured for recent Alert portlet | Ryan Morgan | Scott Morrison |
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Open
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UNRESOLVED | Jun 24, 2008 | Aug 20, 2008 | |
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HHQ-2331 | SNMP plugin needs to propagate VariableBinding exceptions | Doug MacEachern | Doug MacEachern |
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Open
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UNRESOLVED | Aug 26, 2008 | Aug 27, 2008 | |
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HHQ-2338 | Support plugin.jar embedded hqu plugins | Doug MacEachern | Doug MacEachern |
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Open
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UNRESOLVED | Aug 28, 2008 | Aug 28, 2008 | |
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HHQ-2340 | Agent log gets flooded with connection refused errors after monitored MySQL server goes down | Scott Feldstein | Kashyap Parikh |
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Open
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UNRESOLVED | Aug 28, 2008 | Aug 29, 2008 | |
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HHQ-2134 | Email Subjects Broken for Long Alert Subjects | Charles Lee | Scott Morrison |
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Open
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UNRESOLVED | May 21, 2008 | Aug 20, 2008 | |
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HHQ-1633 | HQ health agents should let Time Offset be sortable | Jon Travis | Jon Travis |
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Open
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UNRESOLVED | Feb 13, 2008 | Aug 20, 2008 | |
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HHQ-2151 | 5.0.27 MySQL availabilty stays at 100% even if MySQL is turned off | Scott Feldstein | Scott Morrison |
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Open
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UNRESOLVED | May 29, 2008 | Aug 20, 2008 | |
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HHQ-2021 | Export to CSV Doesn't Maintain Column Integrity | Ryan Morgan | Scott Morrison |
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Open
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UNRESOLVED | Apr 24, 2008 | Aug 20, 2008 | |