Topics marked with * relate to HQ Enterprise-only features.

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HQ Server Requirements

HQ supports only one HQ Server on a single host. The host must have a static IP address for server communications.

HQ Server JRE Requirements

HQ Server can run with a 1.5 or 1.6 JRE. For HQ Server 4.2, Hyperic recommends a 1.6 JRE. In HQ 4.2, platform-specific HQ Server installers include a 1.6 JRE.

Use the no-JRE server installer if you prefer to use an existing JRE in your environment, or if no architecture-specific HQ Server package is available.

HQ Server can run with either a 32-bit or 64-bit JRE, except on Windows, as noted below.

Note for Windows Environments HQ Server does not support 64-bit JREs under Windows. Use the 32-bit installer package for Windows, or the platform-independant installer if you prefer to use a pre-existing JRE in your environment. If you do use a JRE of your own, see HQ Components and JRE Location for information about how to ensure that HQ Server uses the right JRE.

Note for Solaris Sparc Environment As of HQ 4.2 there is no platform-specific HQ Server package for Solaris SPARC. Install a no-JRE HQ Server package in Solaris SPARC environments. For information about how to ensure that HQ Server can determine what JRE to use, see HQ Components and JRE Location. A platform-specific HQ Agent package with a bundled JRE is available for SPARC Solaris in a tarball. Note: You must use GNU Tar to unpack HQ tarballs.

HQ Server Resource Requirements

For small to medium deployments, up to 50 managed platforms:

• 1 GHz or higher Pentium 4, or equivalent (2 x 2.4GHz Pentium Xeon or equivalent recommended)
• 1 GB RAM (4 or more GB recommended)
• 1-5 GB Free Disk Space

HQ Server Operating System Requirements

• Linux
• Solaris 10 or higher
• Mac OS X (Intel x86)
• Windows 2003 Server

Notes:

Although Hyperic does not support HQ Server running under Windows XP in production environments, the configuration works; you can run small evaluation deployments under Windows XP.

For Unix-based platforms, the libXp.so.6 X library is required. See below.

X Libraries on Unix-Based Platforms

On Unix-based platforms, HQ Server requires the libXp.so.6 X library to create charts and other graphics in the HQ Portal. The location of this library varies by version and provider:

• Enterprise Linux---As of Red Hat Enterprise Linux 4 and CentOS 4, libXp.so.6 is in the xorg-x11-deprecated-libs RPM.

• Debian---install the libxp6, libxt6, libxtst6, and libx11-6 packages.

• Fedora Core 5---as of Fedora Core 5, the libXp.so library has been split out to its own package; install the libXp RPM.

• Other distributions---The required libraries can be found in either the XFree86-libs or the xorg-x11-libs package.

HQ Server Supported Databases

HQ is packaged with a built-in PostgreSQL V8.2.5 database, which is suitable for evaluation or very small HQ deployments.
Hyperic does not support deployments that use the built-in database for production deployments with more than 25 managed platforms. 

For production deployments, Hyperic recommends running the HQ database MySQL or Oracle. For large (100+ platforms) Hyperic requires the database to be located on a different host than the HQ Server and not be shared.

Hyperic supports the use of these databases for an external HQ database:

• MySQL
  • MySQL Enterprise Server and MySQL Community Server, v5.1.x (recommended)
  • MySQL Enterprise Server and MySQL Community Server, v5.0.45 or higher
  • Hyperic does not work with MySQL Versions other than 5.0.x or 5.1.x.

• Oracle:
  • 9i or 10g for HQ 4.0
  • 10g or 11g for HQ 4.1 and later

• PostgreSQL
  • PostgreSQL 8.3
  • Exception: Hyperic does not support the use of PostgreSQL running under Windows in production deployments, and for production environments recommends the use of MySQL or Oracle.

Supported Browsers

Supported Browsers in HQ 4.3

HQ 4.3 supports these browser versions:

• Firefox 2.x
• Firefox 3.x
• Internet Explorer 7
• Internet Explorer 8, except if running on Windows 2008

Firefox Skype plugin causes problems The Skype plugin for Firefox causes unexpected behavior in the HQ user interface. Disable the plugin to work around this problem.

Supported Browsers in HQ 4.2.x

HQ 4.2  supports these browser versions:

• Firefox 1.5.x
• Firefox 2.0.x
• Internet Explorer 6
• Internet Explorer 7

Firefox is recommended.

HQ Database Requirements

• 1 GHz or higher Pentium 4, or equivalent (2 x 2.4GHz Pentium Xeon or equivalent recommended)
• 2 GB RAM (4 or more GB recommended)
• 25 GB Free Disk Space

HQ Agent Requirements

Hyperic supports only one HQ Agent on a host.

Agent System Resource Requirements

• 500 MHz Celeron or higher, or equivalent
• 256 MB RAM
• 500 MB Free Disk Space

Agent Operating System Requirements

• Linux
• Windows XP 
• Windows XP Pro
• Windows 2000
• Windows 2003 Standard Edition
• Windows 2003 Enterprise Edition
• Windows 2008 Standard Edition
• Windows 7
• Solaris 8 or higher
• Mac OS X
• HP-UX 11.11 or higher
• AIX 5.2
• FreeBSD

Host operating systems should employ a method of time sync(NTP). This is required in order to ensure accuracy of metric data reporting and alerts.

Agent JRE Requirements

The HQ Agent can run with either a 1.5 or 1.6 JRE. Hyperic recommends a 1.5 JRE, which is included in platform-specific agent installers.

Use the platform-independent agent installer if you prefer to use an existing JRE in your environment.

Drivers for Monitoring Databases

In Hyperic HQ 4.2 and later, the plugins packaged with the HQ Agent do for MSSQL, Oracle, Informix, DB2, and Sybase do not include the database vendor's JDBC plugin. After installing or upgrading to Hyperic HQ 4.2 you must download and install the vendor-provided JDBC drivers for these plugins to work.

Note: The database plugins in HQ Enterprise 4.2 still include the JDBC drivers.