Editing an Alert Definition

Available in HQ Open Source unless marked by * for HQ Enterprise only

This screen allows users to view and edit an existing alert definition. An alert definition comprises general properties, conditions that must be met for the alert to be triggered (and to stop being triggered), (optional) control actions that HQ performs each time the alert is triggered, and notification instructions for when the alert is triggered. Generally, all that is necessary for an alert definition is a name for the alert and at least one condition.

Tasks available on this screen

Sections on this screen

Navigating via the masthead menu

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Tasks Available on This Screen

On this screen, users can do the following tasks:

To edit the alert definition's general properties:

Click in "Alert Properties" and proceed to the "Edit Alert Properties" screen.

To edit an existing or add another condition to the alert definition:

Click in "Condition Set" and proceed to the "Alert Condition Set" screen.

To assign this alert as a recovery alert for another alert definition: *

Click in "Condition Set" and proceed to the "Alert Condition Set" screen.

The "primary" alert must already be defined on this resource (or resource type) before a recovery alert can be assigned to it.

To edit the alert definition's action filters: *

Click in "Condition Set" and proceed to the "Alert Condition Set" screen.

To edit an existing or to add a control action to the alert definition:

Click in "Control Action" and proceed to the "Add Control Action" screen.

A maximum of one control action can be added to an alert definition.

Changing Alert Notification

To assign an escalation scheme to the alert definition:

On the "Escalation" tab, select a scheme in Escalation Scheme.

To notify all HQ users assigned to a particular role or a select set of HQ users or non-HQ users when the alert is triggered:

On the "Notify Roles", "Notify HQ Users", or "Notify Other Recipients" tab, respectively, click and proceed to the "Edit Alert Add Notification" screen.

The notification method is email.

To remove roles, users, or other people from the notification list when the alert is triggered:

On the "Notify Roles," "Notify HQ Users," or "Notify Other Recipients" tab, check the role or user or person and click .

To set an SNMP trap when the alert is triggered:

On the "SNMP Trap" tab, type the Address of the target SNMP trap engine and the OID and click .

To remove an SNMP-trap setting from the alert definition:

On the "SNMP Trap" tab, click .

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Sections on This Screen

Alert Properties

This section displays high-level information about the alert definition, including whether or not it is enabled (Active) and its Priority.

Condition Set

This section lists all the conditions that must be satisfied in order for the alert to be triggered.

Control Action

This section lists all the control actions that HQ will perform (it will perform the Control Type action on the Resource Name resource) each time the alert is triggered. The resource for which the alert is defined need not itself support control actions; these control actions can be performed against other resources when this resource's alert is triggered. (Consult the list of managed products for more information about which products support control actions.) Control actions (and therefore this section of the screen) can exist for alerts only at the resource level, not at the resource-type level.

Notification Tabs

This section lists all the notifications that HQ will perform when the alert is triggered. Users can configure the alert to:

follow an escalation scheme

notify all users with a particular role

notify a specific list of users

notify non-HQ users

send SNMP traps, if SNMP traps are enabled in HQ

execute a script that creates a log file of alert information that can be used to transfer alert information to another management system. For more information see Defining a Script Action.

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Navigating via the Masthead Menu

Main screens in Hyperic contain a masthead menu. Users can navigate to the following parts of HQ using this menu:

Dashboard	Takes users to the Dashboard, the starting screen in HQ, which displays information about resource health, recent alerts, recently performed auto-discovery scan, and control actions
Resources	Click the menu name to access either Browse (takes users to the "Browse Resources" screen, where they can locate and navigate through information about all managed resources), Currently Down (takes users to the "Currently Down" screen, where they can look at all managed resources that are unavailable), Nagios Availability (available only when Nagios is installed), or Recently Viewed (provides a drop-down list of resources that the user has recently viewed. Selecting one of those resources takes the user to the "Current Health" screen for the resource).
Analyze	Click the menu name to access either Reporting * (takes users to the "Reporting" screen, where they can generate all reports available in HQ), Alert Center (takes users to the Alert Center, where they can look at all alerts triggered across the system).
Administration	Takes users (with "Administer Hyperic HQ Server Configuration" permissions) to the "Administration" screen, where they can manage the system-wide settings