Network Device

Network Device Management

HQ can monitor most things that are SNMP enabled. Examples of network devices include (but are not limited to) Netgear or Linksys devices and Cisco devices that do not run IOS (for Cisco routers running IOS, use the Cisco IOS Platform Type).

To start monitoring a network device using HQ, do the following in HQ:

1. Choose New Platform from the Tools menu on the Browse Resources page.
   1. Enter a name for your network device
   2. Select Network Device Platform Type
   3. Enter the FQDN of the device
   4. Select the HQ Agent connection (this is the agent that will monitor the device - so there must be connectivity between this agent and the SNMP port on the network device)
   5. Enter the IP address of the device
   6. Click OK to create the device in your HQ inventory
2. You will be on the Inventory tab of your new resource. Scroll to the bottom and click the Edit button in the Configuration Properties section
3. Verify all the configuration settings are correct for your network device, then click OK

If the configuration is accepted, you should begin to see metrics being collected for your network device in the next 1-2 minutes.
If the configuration is not accepted, something is wrong. Verify the IP address, the SNMP community string, SNMP port, SNMP version, any authentication (for SNMP v3) and make sure the HQ Agent has network connectivity and can reach the SNMP port of the network device (check firewalls).

Resource hierarchy

• Network Device platform
  • Network Device Interface service